Shipping and Handling
Shipping Policy
United States:
We offer free shipping to U.S. residents on orders over $200 USD. For all other U.S. orders, a flat shipping rate of $10 USD applies.
International Shipping:
At this time, we regret that we do not ship to countries outside the U.S. and Canada.
Canada – Incellderm Products Only:
For Canadian customers ordering Incellderm products only, we offer:
• Free shipping on orders over $200 CAD
• A flat shipping rate of $10 CAD on all other Incellderm orders
Please note: Shipping to Canada is currently limited to Incellderm products only.
Order Processing & Shipping Information
Orders placed on LoanLocshop.com are processed Monday through Sunday, excluding holidays. Please note that some areas may not receive deliveries on Sundays due to carrier restrictions.
• Standard Processing Time: 2-3 business days
• Peak Season Processing: Please allow an additional 3–4 business days during high-volume periods
We kindly ask customers to accurately provide their legal name, delivery address, and contact information to avoid shipping delays.
Important Notice:
LoanLocshop.com is not responsible for shipping delays caused by the following circumstances:
• One or more items in your order are out of stock• The recipient name or address is incorrect or invalid
• No one is available to receive the delivery, resulting in additional delivery attempts and any associated costs
• Force majeure events, such as:
◦ Natural disasters
◦ Political unrest
◦ Regional demonstrations or strikes
Order Processing & Shipping Policy
Order Processing
Orders are processed Monday through Sunday, excluding holidays. Please allow 1–2 business days for order processing. During peak periods, processing may take an additional 3–4 business days.
Out of Stock Handling
• If all items in your order are out of stock and unavailable, LoanLocShop.com will cancel your order and notify you via email.
• If part of your order is out of stock, we will:
◦ Ship the available items
◦ Remove the unavailable items from your order
◦ Send you an email notification
◦ Issue a refund for the out-of-stock items
Sales Tax
Applicable sales tax will be added to all orders shipping to California and other states where required by law.
Verification & Shipping
Please carefully review all order details before checkout:
• Full name
• Shipping address (including ZIP code, city, and country)
• Billing address
• Apartment/Suite/Room number (if applicable)
Incorrect or incomplete information may cause delays.
For assistance, feel free to contact our Customer Service team.
Shipping Methods
We strive to provide the best possible delivery service by partnering with trusted carriers including:
UPS, FedEx, and USPS.
Important: Please double-check that your shipping address is accurate, complete, and deliverable to avoid delays or failed deliveries.
Tracking Your Order
You can check your order status anytime by logging into your LoanLocShop.com account.